Refund eligibility
Thunder IPTV offers instant activation of streaming access upon payment. Because the service is immediately consumable, all sales are final and fees are non-refundable, except as required by applicable law.
Free trial
A one-day free trial is available for new subscribers so you can evaluate the service before committing to a paid plan.
Cancellation
You may cancel your subscription at any time from your account. Cancellation takes effect at the end of your current billing period; no partial-period refunds are issued.
Service issues
If you experience a technical problem that we cannot resolve, contact help@thunderiptv.net and we will review your case on an individual basis.
Changes to this policy
We may update this refund policy from time to time. The current version is always available at thunderiptv.net/refund.html.